Kalyan Chart Privacy Policy — Protecting Your Data Is Our Responsibility

1. Introduction & Consent Acknowledgment

Kalyan Chart (kalyanchart.pro) places the highest importance on your privacy. This Privacy Policy explains what data we collect, how we use it, how long we retain it, and how your information is kept secure.

By using our website or app, you agree to this Privacy Policy. If you have any questions, feel free to contact our support team — we are always ready to assist.

2. What Information We Collect

Kalyan Chart Collects three types of data to operate the service:

• Full name, email address, and mobile number (collected at registration)
• Date of Birth (for age verification)
• Residential Address (for KYC verification)
• National ID or passport details (for large withdrawals)
• Payment method details (bKash / Nagad / Rocket number)

• Device information (model, operating system, browser version)
• IP address and approximate location
• App usage time and session logs
• Gaming History & Transaction Records

• Transaction confirmation details from the payment provider
• Security score from fraud prevention services

3. Purpose of Data Use

Kalyan Chart Your data is used only for the following legitimate purposes:

• Account Management: To manage the registration process, verify logins, and ensure account security.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints or queries.
• Fraud Prevention: To detect unusual activity and keep accounts secure.
• Service Improvement: To understand your preferences and deliver a personalized experience.
• Legal Obligations: To comply with AML/KYC regulations.
• Promotional Communications: To inform you of special offers with your consent only.

4. Data Sharing Policy

Kalyan Chart We believe your data belongs to you alone. We do not share your information with anyone except in the limited cases outlined below:

• Payment Provider: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Security Services: Limited data may be shared with specialist services for fraud prevention purposes.
• Technology Partners: Stored in encrypted form with cloud hosting and data backup providers.

In all cases, we have data privacy agreements in place with third-party partners that require them to uphold the same strict security standards we follow.

5. Data Security Methods

Kalyan Chart The highest industry standards are followed to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Independent third-party experts conduct regular audits of our systems.
• Data Backup: Secure, encrypted backups are stored on a regular basis.
• Staff Training: Our staff receive regular training on data protection.

6. Cookies & Tracking Technologies

Kalyan Chart Cookies and similar technologies are used to enhance your browsing experience. Cookies are small data files stored on your device.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

7. Data Retention Period

Kalyan Chart Your data is not retained longer than necessary. Different types of data have separate retention periods:

• Account Information: For the duration your account is active + 5 years after closure (as required by law).
• Transaction Records: Minimum 7 years (as required by financial regulatory law).
• Customer Support Records: 3 years.
• Log Files: 90 days.
• KYC Documents: 5 years after account closure.

Due to legal obligations, certain data may not be deletable before a specified period. In such cases, we will inform you with full details.

8. Your Rights

As a Kalyan Chart member, you have the following rights over your personal data:

To exercise any of these rights, please contact our support team. We will respond within 30 days. In complex cases, this period may be extended to up to 90 days.

9. Protection of Minors' Data

Kalyan Chart-'s services are intended exclusively for users aged 18 and above. We do not knowingly collect any information from minors.

• Age is verified at registration, and accounts for users under 18 are rejected.
• If any minor's data is collected inadvertently, it is deleted immediately.
• Parents may request the deletion of their child's data.

10. International Data Transfers

Kalyan Chart-'s servers and data centers operate on internationally certified, secure infrastructure. Some data may be transferred to international cloud servers.

• Encryption is mandatory for all international data transfers.
• Before transferring data to a third country, the data protection laws of that country are thoroughly reviewed.
• Strict confidentiality agreements are maintained with all international partners.

11. Changes to the Privacy Policy

Kalyan Chart This privacy policy may be updated when necessary. If changes are made:

• Clear notices will be displayed on the website and app.
• You will be notified via your registered email or SMS.
• The "Last Updated" date at the top of the page will be changed.
• For significant changes, your consent may be requested again.

We recommend revisiting this page at least once every three months.

12. Contact Us

For any privacy-related questions, complaints, or requests to exercise your rights, please contact us:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on the app or website
• Response Time: Initial response within 48 hours

Your Privacy Complaints Kalyan Chart We treat this with the utmost importance and are always ready to assist you.